and loving it
Every day is an opportunity for continued growth, wellbeing and meaningful experience
Each crease on your face tells a story of rich experience that goes with a life well lived. Knox Home gives you the opportunity for that story to well and truly continue – because aging is less about decline and more about continuing to grow.
At our place there’s a little more understanding and care. There’s more companionship and joy. There are more new opportunities and worthwhile experiences to enjoy. Knox allows you to share in our busy community and simply relish more living.
Welcome to your place.
We are a little alternative
Knox is a care home and hospital in Epsom, Auckland for elders and younger adults who live with physical disability.
As a Charitable Trust with over 100 years of service to the Auckland community, Knox has never forgotten that our service to the community is about people.
In 2009 we adopted the Eden Alternative, a philosophy of care dedicated to placing elders at the centre of all we do. Eden Alternative principles uniquely guide us to transform the lives of our residents and team.
Every day is a gift. Our mission is to make sure we add more to the fulfillment and enjoyment of every single one.
Your health condition needn't define your life
Discover our Care Studios, where focused, supportive health care, comfortable surroundings and new opportunities are yours.
Elizabeth Knox Home and Hospital
新近落成更多养老设施(Puriri Home)并将于6月开放, 以独特的Eden Alternative 理念为更多长者提供服务。
预约电话: 09-523 3119 转接
Good care for the good life
Summary of 80 residents surveys
No access to Knox from Sunday 28/2
Auckland is currently at Alert Level 3 and Knox will maintain a high level of COVID-19 preparedness.
As of Sunday 28 February, 10am there is no visitor access.
Exceptions can be made for visiting residents in their last days of life and this will be communicated directly with any affected families. The precautions taken for these families are masks are to be worn at all times and visiting is only in the resident’s room.
We have systems in place for “distance visiting” between 10-11am and 2-6pm. It is essential that this is at a distance of at least 2 metres and occurs only in areas marked for this.
Places for distance visiting are:
The deck of Puriri Home (for Puriri residents) with family on the external footpath
The deck of Nikau Home (for Nikau residents) with family on the external footpath
The front window of the main lounge (residents of Totara, Rimu, Puka, Kowhai) with family on the footpath
The front window of Weka Home (for Weka and Tawa residents) or the courtyard with family in the carpark
Do not visit Knox to “distance visit” if you are at all unwell or have any symptoms of illness.
We also ask that you don’t visit other outdoor areas of Knox as there are too many risks involved in random meeting points such as courtyards being used by residents.
Any residents developing respiratory symptoms (similar to cold / flu) will be immediately isolated in their room and swabbed for COVID-19. The same level of isolation at home applies to staff developing ‘flu like symptoms. Daily screening of residents and staff is underway.
We welcome you keeping in touch via phone call Skype or through a group chat or a video conference (zoom) and the Care Partner team have committed to making this happen.
Please do not drop off meals or Uber Eats – these present serious risks when left unattended for any period of time.
I wish to thank you once again for your collective efforts to reduce the possibility of spread of COVID-19. Our effective management of potential risks of spread will require that we all remain highly vigilant and I will keep in touch regarding any changes to the current arrangements.
What a Christmas Party!
We truly partied in the sun on Saturday 28 November. Our annual Children’s Christmas party was a huge success and enjoyed by residents, families, team and lots of children, grandchildren and great-grandchildren. The weather really was kind to us and added to a fun-filled afternoon. There were tons of activities and a menagerie of farm animals which are always a great attraction for all. It was a wonderful day to celebrate with everyone together and, of course, to kick off the Christmas season.
Merry Christmas everyone!
Knox Home wins Employer of the Year Award
Know is proud to have won another award at the Westpac Auckland Business Awards - Central Region. The Employer of the Year Award recognises a business that demonstrates how their people practices and culture have contributed to the business’ outstanding success.
It was a great pleasure accepting this award for an aspect of business that is challenging and carries with it a weight of responsibility. We certainly try to be the best employer we can be, and acknowledge that it's difficult to be perfect. But none-the-less, it is an endorsement of what we endeavour to do with such an important part of Knox - our team.
Congratulations to all involved who make it happen in our home.
Report shows high quality of care amongst Australasian peers
Knox Home & Hospital has been collecting clinical quality indicator data for over 10 years now. Figures are reported each month, often comparing results with the previous month or the previous year. This report aggregates data to provide a view of the trends over the past decade. It includes data about Falls with Injury, Pressure Injuries, Infections and Medication Errors.
Key Clinical Indicators Report findings
· Falls with Injury statistics show consistently low rates of falls with injury over the last six years and Knox consistently ranks within the top five with low rates in this category when benchmarked against 270 other Australasian providers.
· Pressure Injuries have been trending slightly upwards over the past six years, but is well below the benchmarked median for Australasian providers.
· Infections show a downward trend over the past six years but Knox ranks at 144 out of 256 Australasian providers (only just below the benchmarked median). Several improvement projects are being undertaken to improve this.
· Medication Errors show a slight rise in medication errors in the past nine years (2011-2020) although it is to be noted that there has been a consistent fall since the three-year peak in 2017 following the implementation of the electronic medication management system, “MediMap”. Knox ranks 28 out of 226 Australasian providers for this indicator and the result is well below the benchmarked median.
While these ratings within the aged care sector are encouraging, the Knox team is committed to long-term improvements in all areas.
You may be interested in our Good Care for the Good Life information which is a summary of 80 residents surveys. Click here to read.