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here for
each other

Every day is an opportunity for continued growth, wellbeing and meaningful experience

 

Each crease on your face tells a story of rich experience that goes with a life well lived. Knox Home gives you the opportunity for that story to well and truly continue – because aging is less about decline and more about continuing to grow.

At our place there’s a little more understanding and care. There’s more companionship and joy. There are more new opportunities and worthwhile experiences to enjoy. Knox allows you to share in our busy community and simply relish more living.

Welcome to your place.

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We are a little alternative

Knox is a care home and hospital in Epsom, Auckland for elders and younger adults who live with physical disability.

As a Charitable Trust with over 100 years of service to the Auckland community, Knox has never forgotten that our service to the community is about people.

In 2009 we adopted the Eden Alternative, a philosophy of care dedicated to placing elders at the centre of all we do. Eden Alternative principles uniquely guide us to transform the lives of our residents and team.

Every day is a gift. Our mission is to make sure we add more to the fulfillment and enjoyment of every single one.

Good care for the good life
Summary of 80 residents surveys

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Your health condition needn't define your life

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"My everyday care requires a huge amount of trust."

So does jumping out of a plane.

Claire has a wheelchair to get around, but that hasn’t stopped her ticking one more thing off her to-do list. Back in the 1980s Claire enjoyed solo skydiving and she had been reminiscing about it with residents and staff. A challenge from a counselling service to participate in their ‘Jump for Courage’ fundraiser saw Claire jump at the opportunity. She raised $1200 in pledges for the charity and thoroughly enjoyed the day with family, friends, residents and staff supporting and cheering her on.

 

NEWS

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Visiting using the Knox self-booking system

 

18 July 2022


Over the past months families have used the Knox self-booking portal via this website to arrange visits to Knox. We ask that you share this information with others and also assist those who may need help in making an on-line appointment.


If visiting from overseas please email our Visits email address to ensure your visits are arranged ahead of time.


If you are unable to manage the web-based Visitor Booking process you can either email or ring 09 523 3119 ext 0. Registered Nurses will not be able to do this for you.


All visits are to be by appointment only, casual “drop-ins” cannot be accommodated.

• Make your appointment 24 hours in advance and can be made one week in advance.
• Visiting is between 10-12 midday and 2-6pm daily. The 2pm start reflects a two-hour period for lunch and resident’s rest time
• Visiting ends at 6pm
• All Knox homes have a separate Booking page / Calendar
• Residents of Elizabeth Knox Home and Hospital are able to have one scheduled visit per day and this visit may include up to two people.
• Visits can last for up to one hour and will take place in the resident’s room
• Medical grade masks are to be worn, not cloth masks or face shields without a mask.


Before the visit:

• Make your booking at least 24 hours in advance through the booking system and these can be made one week in advance.

 

On the day of the visit:


• If you are feeling unwell or have been exposed to anyone who may be unwell, please cancel the visit
• Bring a medical grade mask. Please note that cloth masks are no longer acceptable
• Do your RAT test, bringing it, or a photo of the result on your phone.


On arrival at Knox:

• Visitors to Puriri Home may present at Puriri Home for checks by the Registered Nurse
• All other visitors to Knox, please go to Reception in the main building
• You will be required to have your temperature taken and show your RAT test result.


During the visit:

• Please keep your mask on at all times
• Visit times are allocated for a maximum of one hour
• Please go straight to the resident’s room, do not stop and talk to other residents or go into their rooms or the common areas
• Please keep windows open to assist air flow during your visit
• Refreshments are not to be shared as masks must remain on
• Do not make visits to other resident’s rooms or communal space this includes internal courtyard.


Unvaccinated visitors can visit with the following restrictions:


• You must do a RAT test at the door supervised by Knox staff
• Visits are outdoors whenever possible.


VISITOR CHECKLIST


• A photo of your RAT test taken the morning of your visit
• A medical grade mask to be worn during the visit
• Social distancing of at least 1 metre apart is required
• Children under 12 years can visit if fully vaccinated. They must be supervised with one fully vaccinated person and wear a mask
• Please cancel your visit if you are feeling unwell or have any cold or flu-like symptoms
• Visitors who are unvaccinated can visit if they have a Knox staff supervised negative RAT test. The unvaccinated visitors must phone Reception before they visit
• Book your visit time via the web portal.

Outings:

If you are wanting to take your family member out for a visit, please speak with the Registered Nurse in your family members’ home to make arrangements. If possible please provide sufficient notice as this assists the team to coordinate care.

Communication:


Staff will continue to make contact with you on matters relating to your family member’s health and they will support residents with Zoom or Skype contact. Arrangements for visits when a resident is acutely unwell will be managed by the Clinical Team, this process is unchanged.


We thank you for your support of our efforts to keep residents well and reduce the risk of community spread of COVID-19.

If the situation at Knox changes we will be in touch, otherwise we will continue with the steps outlined above.

 

Please encourage friends and family to check this website for visiting updates. Thank you for your support.

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Nikau 2 and Kawakawa Home visitors

 

13 July 2022

Dear Residents and Families,

 

I am writing to update you that today we have lifted visiting restrictions in Nikau 2 Homes and Kawakawa Home. Residents who are COVID positive in these homes are being appropriately treated and room isolated.

 

We do stress the importance of all visitors wearing masks at all times and visiting only in the resident’s room or outdoors when the weather permits.

 

The process for self-booked visits to all Knox Homes is available and please continue to bring evidence of your negative RAT taken on the day of your visit, wear masks at all times and stay out of communal areas.

 

Our team are continuing largely with “business as usual” in relation to Lifestyle and Leisure, Physiotherapy/OT. We have reduced mixing of residents of different homes while maintaining the focus on meaningful activity and our usual focus on wellbeing.

 

If you are wanting to take your family member out for a visit please speak with the Registered Nurse in your family members’ home to make arrangements, if possible please provide sufficient notice as this assists the team to coordinate care.

 

When the situation at Knox changes we will be in touch, otherwise we continue with the steps outlined above.

 

Please encourage friends and family to check this website for visiting updates. Thank you for your support.

Warm regards

Jill Woodward

CEO

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Volunteers welcome back

 

Volunteers are once again playing a vital role in supporting our residents to live their best lives. Volunteer opportunities range from joining residents in activities, participating in outings or learning alongside residents in our Tikanga programme.


We welcome volunteers of all ages who are looking to get involved in by sharing their time and their interests; either as a one-off micro-volunteering opportunity such as joining our men on a fishing trip or in an on-going capacity such as supporting a craft group. If anyone is interested; give us a call or email.

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We'd love your unused toys

 

We're welcoming back families and children, so we would welcome any donations of toys, puzzles, books and games. They don't have to be new but toys in complete and in good condition would be appreciated. Drop them into Reception at any time.