and loving it

Alert Level 3 - No Visitors Allowed Inside

Every day is an opportunity for continued growth, wellbeing and meaningful experience


Each crease on your face tells a story of rich experience that goes with a life well lived. Knox Home gives you the opportunity for that story to well and truly continue – because aging is less about decline and more about continuing to grow.

At our place there’s a little more understanding and care. There’s more companionship and joy. There are more new opportunities and worthwhile experiences to enjoy. Knox allows you to share in our busy community and simply relish more living.

Welcome to your place.

We are a little alternative

Knox is a care home and hospital in Epsom, Auckland for elders and younger adults who live with physical disability.

As a Charitable Trust with over 100 years of service to the Auckland community, Knox has never forgotten that our service to the community is about people.

In 2009 we adopted the Eden Alternative, a philosophy of care dedicated to placing elders at the centre of all we do. Eden Alternative principles uniquely guide us to transform the lives of our residents and team.

Every day is a gift. Our mission is to make sure we add more to the fulfillment and enjoyment of every single one.


Your health condition needn't define your life


Discover our Care Studios, where focused, supportive health care, comfortable surroundings and new opportunities are yours.


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Good care for the good life
Summary of 80 residents surveys


"My everyday care requires a huge amount of trust."

So does jumping out of a plane.

Claire has a wheelchair to get around, but that hasn’t stopped her ticking one more thing off her to-do list. Back in the 1980s Claire enjoyed solo skydiving and she had been reminiscing about it with residents and staff. A challenge from a counselling service to participate in their ‘Jump for Courage’ fundraiser saw Claire jump at the opportunity. She raised $1200 in pledges for the charity and thoroughly enjoyed the day with family, friends, residents and staff supporting and cheering her on.



Alert Level 3
Distance Visiting Only

Implementing safe reconnections


Auckland remains at Alert Level 3. Aged Care Homes in Auckland have been operating under the restrictions set by the Ministry of Health.

Knox has maintained a high level of COVID-19 preparedness and are reinforcing the importance of vaccination, scanning QR codes, maintaining social distancing of at least 2 metres and ensuring regular handwashing.


As Alert Level 3 continues, we wish to maintain a very safe environment but implement a cautious approach to families reconnecting. For this to work safely, we ask that you observe the following guidance. Please don’t “push the boundaries” as we want this to be a safe first step toward opening up when alert levels are dropped.

No Visiting Inside Homes

Current restrictions on visitor access will continue. This means there is no visitor access inside Knox homes except in the case of very ill residents and this will be communicated directly with any affected families. The precautions taken for these families are masks and full PPE is worn at all times and visiting is only in the resident’s room. These visits are arranged by the Nursing Leadership team.


Distance Visiting

We have made provision for “distance visiting” for family members who are vaccinated, in addition you are required to wear a mask for the duration of the visit. There are QR codes in the exterior areas and you are required to scan these.




• Be at a distance of at least 2 metres and occur ONLY in places listed below. To reduce crowding, please limit your visits to no more than 30 minutes. You are required to wear a mask at all times.



  • Puriri Residents: Main deck of Puriri Home with family on external footpath

  • Nikau Residents: Main deck of Nikau Home with family on external footpath

  • Totara, Rimu, Puka, Kowhai Residents: Front window of main lounge with family on footpath outside courtyard

  • Weka & Tawa Residents: Front window of Weka Home or courtyard with family in carpark


You must not visit any other outdoor areas of Knox as there are too many risks involved in random meeting points and other courtyards are being used by residents.


Do not Distance Visit if you are at all unwell or have any respiratory symptoms or are unvaccinated.

Any residents developing respiratory symptoms (similar to cold / flu) will be immediately isolated in their room and swabbed for COVID-19. The same level of isolation at home applies to staff developing ‘flu like symptoms. Daily screening of residents and staff is underway.

Other Contact

We welcome you keeping in touch via phone, Skype or through a group chat or a video conference (Zoom) with the assistance of the Care Partner team.


No Food Deliveries

Please do not drop off meals or arrange food deliveries. The only exceptions will be clothing, toiletries and non-perishable items during office hours. These will be distributed from Reception during these hours.


Risks of community transmission exist in Auckland. Knox will maintain these  arrangements until further notice. Many thanks for your support of our efforts.


Kind regards

Jill Woodward

Chief Executive Officer



The importance of real people when writing fiction




I feel so lucky to know Tonka Marinovich and her family. If you don’t know it already, Tonka is infectious; she can light up the room with her smile and she always has a great story to tell. For me, as a novelist, her stories were like gold.

I felt honoured to join Elizabeth Knox’s newly-formed book group to read from the opening chapter of my debut novel, The Telling Time. Published in August last year, the story has at its heart a young Croatian woman, Gabrijela, who is exiled to New Zealand in the late 1950’s holding close a secret. I told the group that when crafting the story, some of Tonka’s tales were inspirational.


Tonka was born in Sucuraj, a small town on the Dalmatian coastline. At the tender age of 19, she travelled to New Zealand to work in her uncle’s restaurant in Warkworth. It was 1959, and it surprised me that Tonka had travelled by plane to New Zealand – departing from Belgrade. She described touching down in Athens, Cairo, Bombay, and Sydney, before finally flying into Whenuapai, Auckland. I decided that Gabrijela would also come out to New Zealand in 1959, via that same route. When writing about Gabrijela’s arrival, I thought about Tonka and what it would have been like for her arriving in this strange country. I imagined her reactions, her emotions. How frightened she might have been. Somehow knowing that Tonka had made this trip, made it easier for me to step into Gabrijela’s shoes.

Gabrijela is not Tonka. Their stories are very different. But as a novelist, being able to draw on settings that provide context for an era was enriching. For me, inspiration often comes from stories like Tonka’s, especially ones from the heart. And I can’t help smiling at the latest exciting development for The Telling Time, in some ways the perfect ending for this story. Late in June the translation rights were sold to the Croatian publisher, Znanje. How exciting that some of Tonka’s stories will now make their way back to her homeland.

Read the full story on page 10 of  KnoxLife 40

This little red hen has an eye for our greens

One of our chooks found her way to the resident's vegetable garden despite the signage. And if you were a city chicken – why wouldn't you?

New Puka Home construction well underway


We’ve been planning the new Totara Home building for the past several years. The new 64-bed Totara Home will replace the current Totara and Puka Homes and part of Rimu Home on the same site as part of our continuing improvement of resident homes.

But before we can get underway, we need to provide resident accommodation to enable demolition of these existing homes. Most residents from the affected rooms will be moved to a brand new 37-bed Puka Home being constructed on our new land that borders the existing main carpark extending to Griffin Avenue.

Construction on the single-level Puka building is now well underway. Prefabricated buildings have been delivered through May.

It will take some months to complete the complex fitouts, so we are anticipating moving residents in October. Here’s hoping supply lines remain robust enough to achieve this.

We’re really looking forward to these new developments and the improvements they will bring to the lives of residents and our team. We know there will be some level of disruption but highly appreciate the support and cooperation of residents and families.

To read and see more about the new Puka and Totara Homes, click here.