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here for
each other

Every day is an opportunity for continued growth, wellbeing and meaningful experience


Each crease on your face tells a story of rich experience that goes with a life well lived. Knox Home gives you the opportunity for that story to well and truly continue – because aging is less about decline and more about continuing to grow.

At our place there’s a little more understanding and care. There’s more companionship and joy. There are more new opportunities and worthwhile experiences to enjoy. Knox allows you to share in our busy community and simply relish more living.

Welcome to your place.

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Good care for the good life
Summary of 80 resident's surveys

We are a little alternative

Knox is a care home and hospital in Epsom, Auckland for elders and younger adults who live with physical disability.

As a Charitable Trust with over 100 years of service to the Auckland community, Knox has never forgotten that our service to the community is about people.

In 2009 we adopted the Eden Alternative, a philosophy of care dedicated to placing elders at the centre of all we do. Eden Alternative principles uniquely guide us to transform the lives of our residents and team.

Every day is a gift. Our mission is to make sure we add more to the fulfillment and enjoyment of every single one.

"My everyday care requires a huge amount of trust."

So does jumping out of a plane.

Claire has a wheelchair to get around, but that hasn’t stopped her ticking one more thing off her to-do list. Back in the 1980s Claire enjoyed solo skydiving and she had been reminiscing about it with residents and staff. A challenge from a counselling service to participate in their ‘Jump for Courage’ fundraiser saw Claire jump at the opportunity. She raised $1200 in pledges for the charity and thoroughly enjoyed the day with family, friends, residents and staff supporting and cheering her on.




Guidelines for visitors


Dear Families

From 15 August 2023 the requirement to wear a mask in health care facilities was lifted.

Knox welcomes this move but do ask that visitors with any ‘flu like symptoms do not visit Knox.


We will require any of our team with COVID-19 to remain home for 5 days or until well and ask the same of families of Knox residents testing positive to COVID-19. In the event of a resident testing positive, we will ask visitors and team to wear masks in that Home.


The following remain in effect: 


1. Visitors Must Sign-In

We are required to maintain a visitor register as it is a Health and Safety requirement and these will be in the homes for Puriri, Kawakawa and Harakeke. All other homes signing in is at Reception. Please also supply vehicle registration numbers as we continue to have problems with vehicles blocking access by emergency vehicles and others and if cannot identify owners these may be towed.


2. Visiting

We do have visiting hours and adherence to these hours provides a “quiet period” in the middle of the day to enable a calm and restful environment as requested by residents.


Visiting Times

  • 10am – 11:30am

  • 2pm – 8pm


We urge visitors to observe these times as we are all committed to honouring the request made by residents for a quiet period in the middle of the day. In exceptional circumstances visiting outside these times may be accommodated with prior agreement of Chislon Gabriola – Care Leader: email Chislon

Residents have also requested that to enable a quiet and undisturbed dining experience there be no visitors in the dining room at meal-times.

Therefore if you are visiting at dinner time, this visit is to be in your family member’s room, or some other spot at Knox not the dining room.


3. Physiotherapy

We also ask that there are no visitors to the Physiotherapy Gym. If you wish to discuss specific matters relating to your family member with a Physiotherapist, they will be happy to chat on the phone.

Best wishes and many thanks for your continued support


Jill Woodward

Chief Executive Officer


Knox wins Environment Award for Puka Home


Knox Home won the Spaceworks Environment Award at the recent NZ Aged Care Association Conference held in Wellington.

It was awarded to the Puka Home project for it's innovative approach to facility development which has proven to provide positive outcomes across the board for residents and team.


What started as a temporary, inexpensive fix and a trial of our design for the building currently under construction has rapidly become the example of what is possible when we re-think the basics


This award celebrates organisations or individuals who have demonstrated exceptional sustainability practices through innovative design and/or construction techniques in their new or refurbishment projects. The award aims to highlight those who have successfully integrated sustainable principles into their construction projects while also demonstrating a high level of design and innovation.

The plagues of loneliness, helplessness
and boredom won’t be fixed by a building... but design that enables relationships, independence, companionship and being well-known have proved a good place to start.


Mighty Totara Home rises


Knox is looking forward to opening the
new 64-bed, two-level Totara Home
currently under construction in April
next year.

The new Totara Home represents
the biggest single addition to our
accommodations since Elizabeth Knox
Home & Hospital moved here from our
former St Johns site in 1974. It will take
total resident numbers to around 280.
The Nikau Home opened in 2014, was
62 beds.

We're looking forward to the latest
innovations in aged care space and the
added capacity this home will provide.


Father figure to NZ music community in King's Birthday Honours


Knox resident, Douglas Hood has
received an Order of Merit award for his contribution to New Zealand's music industry.

Doug was born in Te Kuiti and moved
to Dunedin in 1973. Later in the 70s,
Douglas and his flatmates formed
Dunedin's first punk band, The Enemy.
His excellent practical skills saw him
become the sound engineer and
manager of the band. This was the
beginning of his career in the music

Doug's hard work and attention to detail
lead him to build Flying Nun Records
with Chris Knox. He supported many
bands as they toured and produced
albums including The Clean, The Chills, The Bats, The Verlaines, Sneaky Feelings, Headless Chickens, Able
Tasmans, Netherworld Dancing Toys,
8 | here for each other and Dance Exponents. Doug went on to run Looney Tours in the 1980s and 90s.

He toured with huge international artists
in New Zealand including REM, Billy
Bragg, New Order, The Violent Femmes,
and U2.

Doug founded the annual music event
Big Day Out, attracting more bigname
acts to Aotearoa and opening
opportunities for local bands and artists.
Doug worked with Irirangi Te Motu NZ
on Air for over ten years.

His success stemmed from his deep
understanding of the music industry and
ability to connect with artists.

Doug's genuine love for the music
culture in New Zealand was the drive
Father figure to alternative music
community in King's Birthday Honours
and backbone of his investment.

A particular highlight Doug mentioned was the opportunity to work with U2's Bono.

Doug was often working behind the
scenes, he was full of enthusiasm, ideas
and always brought it all together.

Despite Doug's cancer diagnosis, music
remains a massive part of his life. He
keeps connected to the original band
members of The Enemy and others who
have shared the passion over the years.
Doug's limited speech made sharing
his whole story with me challenging,
but not something he shied away from.


His passion is still very present today.
Doug is very humbled and proud to have
received the Award.


Our heartfelt congratulations to you

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