Every day is an opportunity for continued growth, wellbeing and meaningful experience
Each crease on your face tells a story of rich experience that goes with a life well lived. Knox Home gives you the opportunity for that story to well and truly continue – because aging is less about decline and more about continuing to grow.
At our place there’s a little more understanding and care. There’s more companionship and joy. There are more new opportunities and worthwhile experiences to enjoy. Knox allows you to share in our busy community and simply relish more living.
Welcome to your place.
We are a little alternative
Knox is a care home and hospital in Epsom, Auckland for elders and younger adults who live with physical disability.
As a Charitable Trust with over 100 years of service to the Auckland community, Knox has never forgotten that our service to the community is about people.
In 2009 we adopted the Eden Alternative, a philosophy of care dedicated to placing elders at the centre of all we do. Eden Alternative principles uniquely guide us to transform the lives of our residents and team.
Every day is a gift. Our mission is to make sure we add more to the fulfillment and enjoyment of every single one.
Good care for the good life
Summary of 80 residents surveys
"My everyday care requires a huge amount of trust."
So does jumping out of a plane.
Claire has a wheelchair to get around, but that hasn’t stopped her ticking one more thing off her to-do list. Back in the 1980s Claire enjoyed solo skydiving and she had been reminiscing about it with residents and staff. A challenge from a counselling service to participate in their ‘Jump for Courage’ fundraiser saw Claire jump at the opportunity. She raised $1200 in pledges for the charity and thoroughly enjoyed the day with family, friends, residents and staff supporting and cheering her on.
Visiting returns with new self-booking system
Dear Residents and Families
Over the past months we have asked families to utilise the Knox self-booking portal via our website.
We ask families to share this information with others and also assist those who may need help in making an on-line appointment.
If visiting from overseas please email to ensure your visits are arranged ahead.
If you are unable to manage the web-based Visitor Booking process you can either email or ring 09 5233119 ext 0. Registered Nurses will not be able to do this for you.
All visits are to be by appointment only, casual “drop-ins” cannot be accommodated.
• Make your appointment 24 hours in advance and can be made one week in advance.
• Visiting is between 10-12 midday and 2-6pm daily. The 2pm start reflects a two-hour period for lunch and resident’s rest time
• Visiting ends at 6pm
• Each home has a separate booking page / calendar
To book a visit to see a resident
• Residents at Elizabeth Knox Home and Hospital are able to have one scheduled visit per day. This visit may include up to two people.
• Visits can last for up to one hour and will take place in the resident’s room
• Medical grade masks are to be worn.
• Unvaccinated visitors can now visit with some restrictions, see below.
Before the visit:
• Make your booking at least 24 hours in advance through the booking system and these can be made one week in advance.
On the day of the visit:
• If you are feeling unwell or have been exposed to anyone who may be unwell, please cancel the visit
• Bring a medical grade mask, please note that cloth masks are no longer acceptable
• Do your RAT test, bringing it, or a photo of the result on your phone.
On arrival at Knox:
• Visitors to Puriri Home may present at Puriri Home for checks
• All other visitors to Knox, please go to Reception in the main building
• You will be required to have your temperature taken and show your RAT test result.
During the visit:
• Please keep your mask on at all times
• Visit times are allocated for a maximum of one hour
• Please go straight to the resident’s room, do not stop and talk to other residents or go into their rooms or the common areas
• Please keep windows open to assist air flow during your visit
• Refreshments are not to be shared as masks must remain on
• Do not make visits to other resident’s rooms or communal space this includes internal courtyard.
Unvaccinated visitors can visit with the following restrictions:
• You must do a RAT test at the door supervised by Knox staff
• Visits are outdoors whenever possible.
• A photo of your RAT test taken the morning of your visit
• A medical grade mask to be worn during the visit
• Social distancing of at least 1 meter apart is required
• Children under 12 years can visit if fully vaccinated. They must be supervised with one fully vaccinated person and wear a mask
• Please cancel your visit if you are feeling unwell or have any cold or flu-like symptoms
• Visitors who are unvaccinated can visit if they have a Knox staff supervised negative RAT test. The unvaccinated visitors must phone Reception before they visit
• Book your visit time via the web portal
Staff will continue to make contact with you on matters relating to your family member’s health and they will support residents with Zoom or Skype contact. Arrangements for visits when a resident is acutely unwell will be managed by the Clinical Team, this process is unchanged.
We thank you for your support of our efforts to keep residents well.
Knox community giving and receiving care
Being part of our wider community has always been important to Knox whether it was agreeing to care for sick or wounded soldiers returning from WW1, visiting the local Working Men’s Club in the 1950s or helping students at local schools more recently. We are always on the look out for ways in which we can be active and valuable members of our community both as individuals and as an organisation.
When Tonga was devastated by the volcanic eruption and resulting tsunami and ash fall in January this year, we looked for ways that we could support.
Through a partnership with Ellerslie Sunrise Rotary and honorary member Bob Stubbs, it was determined that there was a need for hospital equipment in Tonga.
The Knox team identified healthcare equipment that had been well used at Knox but no longer met our needs. This equipment is being shipped to hospitals in Tonga where they will support and help locals there. We are excited to see that equipment that has served us well can go on to serve and support another community. The process of sorting equipment for Tonga also helped us identify further items such unclaimed and unwanted clothing. These have been tagged to go to the Middlemore Foundation who do amazing work supporting families in South Auckland.
Partnering with these established community organisations such as Rotary and Middlemore Foundation has ensured that our efforts have been targeted and effective. As a charity ourselves, we know how important community support is and are thrilled we have been able to give care to our community.
Let's go for a blast!
This beautiful Mark 2 Zephyr of resident Darius was recently driven in by a friend so that he could continue to enjoy his pride and joy.
We'd love your unused toys
We're welcoming back families and children, so we would welcome any donations of toys, puzzles, books and games. They don't have to be new but toys in complete and in good condition would be appreciated. Drop them into Reception at any time.