Staff very soon became our friends and seemed to anticipate our every need.
"My sister and I have been residents at Knox Home for two months now. I often think back to our arrival here on leaving our home in Tauranga and of how kind, caring and understanding every member of the staff were to us. They very soon became our friends and seemed to anticipate our every need. They made us feel really at home; even showing us where to put our favourite plants as well as the best places to sit in the sun!
There has never been a cross word, even when having to come to us often in the night. We enjoy meeting with other residents for physio and morning tea with delicious muffins, and sandwiches or scones if you prefer them. All the meals are well cooked and delicious. In fact, it is a real 'home away from home' and we are really thankful and happy to be here."
No other home has the variety of activities we do.
"I thoroughly enjoy and like Elizabeth Knox. It has a unique feel with respect to volunteers.
I looked at six homes before I chose to live at this one. No other home has the variety of activities we do. I thoroughly enjoy speaking with all the volunteers here and get a great deal of satisfaction from encouraging them. Especially the foreign students. I encourage them with their education. They are lovely people with big hearts and it's obvious. It gives me so much satisfaction from seeing them smile when I encourage them. It's a unique program and I enjoy seeing them grow."
Every encounter I had with staff and his carers was profoundly warm and portrayed genuine care
"I cannot, in this simple card, fully express my immense gratitude to you all - who so faithfully and graciously cared for my father in the last years of his life.
It was a tremendous comfort to me (residing in Palmerston North) that he was so lovingly looked after - in every conceivable way - especially as his health, towards the end, was so up and down and quite a challenge for you all, I'm sure.
I kept in regular touch with Dad by phone, right up until the day before he died. Every encounter I had with staff and his carers was profoundly warm and portrayed genuine care for Dad that was never undervalued, nor unrecognised.
A special feature of the homely atmosphere are the pets you encourage and enable to be part of the scene. We are a family of animal lovers and to Dad and me, that was the icing on the cake. Thank you all! God bless each and every one of you."
"...all I see are beautiful people everywhere. There is such a feeling of warmth, welcome and peace. My mother feels safe; she understands she is not a forgotten soul..."
It's been one of the happiest times in my long life.
"For the following, I need to delve deep into my thoughts and try to find adequate words to put pen to paper and write of my gratefulness to our nurses and carers of Nikau Home and Elizabeth Knox Home and Hospital (I am sure all the others here are just as wonderful, but only know these ladies).
I feel pleasure living in their company. Often one can just sit and gaze at them fulfilling their daily duties with complete calmness, care, knowledge and professionalism and always that lovely smile. I find them to be amazing career women and feel privileged to know them.
Along the way, I have noticed odd small incidents that needed staff intervention. They've always been treated with the utmost kindness and understanding.
My time at Elizabeth Knox has been a wonderful education and totally turned my life around. It's been one of the happiest times in my long life. I'm appreciative for all my care and would like to compliment all these wonderful girls. They taught me tolerance of others.
I also feel great satisfaction from the knowledge that I've received at meeting people from other countries who are now living in 'my home town.' I am understanding and pleased to see what our new overseas residents bring to New Zealand – one doesn't meet many in the South Island, too cold perhaps! I find it quite stimulating for us Kiwis to know others from foreign countries.
My last comment, and a return to the aforementioned smiles and laughs of the girls, is about the lilting laugh of Yogi's, so much to hear. If I lived in deepest darkest Africa and heard it there, I'd know she would be near.
Happy, happy, all the the way!!"
"I would like to express my sincere thanks to one and all for the excellent care my mother received as a resident of your wonderful and caring home."
Judith, Past resident's daughter
She very much loved being there
"Thank you very much for what you all did for Mum when she was on your wing. She very much loved being there and missed you all when she went to the hospital wing.
You were all very kind and thoughtful to her. I know at times she could be a little demanding. But she is now at peace."