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Visitor Booking System

Continuing risk reduction and easing back to normal

To book a visit to see a resident


• Residents are able to have scheduled visits.

• Medical grade masks are to be worn.

• Children can visit and must be supervised by an adult.
• We encourage outside visiting as much as weather permits.
• Please cancel your visit if you are feeling unwell or have ANY cold-like symptoms

How it works

• Please keep visits to one hour.

• Do not make visits to other resident’s rooms or dining rooms at meal times.


Before the visit


• Make your booking at least 24 hours in advance through the booking system and these can be made one week in advance.

• Do a RAT (Rapid Antigen Test) test at home on the day of the visit. Bring a photo of the test.


Times available


•  The first appointment of the morning 9am and last 11am. Visiting ends at 12 midday. 

•  The first appointment of the afternoon at 1pm and last 5pm. Visiting ends at 6pm


On the day of the visit


• If you are feeling unwell or have been exposed to anyone who may be unwell, please cancel the visit.

• Bring a medical grade mask and a photo of your RAT test result on your phone. Please note, cloth masks are no longer acceptable.


On arriving at the facility


• Visitors to Puriri and Puka Homes may present directly at Puriri and Puka Homes for check.

• All other visitors to Knox, please go to Reception in the main building first.

• You will be required to have your temperature taken and show your RAT test result.


During the visit


• Please keep your mask on at all times.

• Visit times are allocated for a maximum of one hour to allow for signing in and out, and screening.

• Please keep windows open to assist air flow during your visit.


Thank you for your cooperation.

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